FAQs

📌 Product & Customization

Are The Outfits Ready-Made Or Made To Order?

All of our outfits (lehenga, sarees and salwar kameez) are handcrafted and made to order based on your size and customization preferences.

Can I Customize The Color, Blouse Design, Or Embroidery?

Yes! We offer full customization. You can choose color, fabric, embroidery style, blouse length, sleeve design, and much more. Please reach out to us at info@zariwearco.com to submit your custom request.

How Are Measurements Taken For Standard And Custom Fitting?

Yes! For standard sizes, please refer to this “Lehenga & Sarees” or “Salwar Kameez” Sizing Guide. For all custom sizes, please fill out the form when you select custom size while placing an order.

If you are still unsure about the sizes, please reach out to us at info@zariwearco.com and we’ll send you a detailed measurement guide.

Are The Outfits Stitched Or Semi-Stitched?

You can choose either. We offer both fully stitched (to your measurements) or semi-stitched options.

Can I Share My Own Design Idea For A Custom Outfit?

Absolutely! We love bringing our customers’ visions to life. You can share your inspiration—whether it’s a sketch, a Pinterest photo, or just an idea in your mind—and our design team will work closely with you to make it a reality. We’ll discuss fabrics, embroidery styles, colors, and every little detail until it’s exactly what you imagined. Please click on this link to get started.

What If I Don’t Have A Complete Design, Just An Idea?

No problem! Even if you only have a theme, a favorite color, or a mood in mind, our artisans can help shape your vision. We’ll guide you through the design process step-by-step, from concept to final fitting. Please click on this link to get started.

📌 Shipping & Delivery

How Long Does It Take To Receive My Order?

As all our products are made to order, delivery typically takes 7-8 weeks depending on customization. Urgent orders can be accommodated upon request.

Note: Custom outfits take more time because we work closely with you at every stage—from finalizing the design and selecting fabrics to perfecting the embroidery and fittings. On average, the process takes 10-12 weeks, depending on the complexity of the design and how quickly we finalize details together. We’ll provide an estimated timeline once your order is confirmed, and keep you updated throughout the journey.

Do You Ship Internationally?

Yes, we ship worldwide and provide free Shipping on all orders above $199 USD.

How To Track The Order Once Shipped?

You'll receive an email with the tracking details, you can check on the courier website and track the order with the tracking number.

Are There Custom Charges?

We understand that for customers it's important to note that the price provided does not include duties. We genuinely care about your experience and want to ensure transparency. Please keep in mind that any additional costs such as import duties, custom fees, or local taxes are the responsibility of the customers and should be paid separately.

📌 Payments & Pricing

What Payment Methods Do You Accept?

We accept all major credit cards including VISA, MasterCard, American Express as well as ShopPay, ApplePay, Paypal, and GooglePay.

Is There A Deposit Or Full Payment Required?

How Do I Return AND/OR Exchange An Item?

Please refer to our Returns & Exchanges Policies.

Link: Returns and Exchanges

📌 Returns & Alterations

What Is Your Return Or Exchange Policy?