PRIVACY POLICY

Effective Date: July 25, 2025

Zariwear Co. ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website [www.zariwearco.com], make a purchase, or otherwise engage with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Personal Information We Collect

We collect personal and non-personal information to provide and improve our services.

a. Personal Information

When you interact with our website, we may collect:

  • Identity Data: Your full name, email address, phone number, billing and shipping address
  • Payment Information: Credit/debit card numbers, expiration date, and billing address (processed securely by Stripe/PayPal – we do not store card details)
  • Account Data (optional): Username and password if you create an account
  • Order Information: Products you purchase, sizes, customization details, delivery preferences
  • Marketing Preferences: Your choices regarding promotional emails

b. Technical & Usage Data

When you browse the website, we automatically collect:

  • IP address
  • Browser type and version
  • Time zone and location data
  • Device type and operating system
  • Pages visited, time spent, and referring URLs
  • Cookies and tracking pixels (see Section 5)

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver orders, including payment processing, shipping, and order confirmations
  • To communicate with you regarding purchases, returns, customer support, or account matters
  • To personalize your experience and recommend products based on your preferences
  • To improve our website, user experience, and marketing strategy using analytics
  • To send promotional emails and special offers if you opt in (you can unsubscribe anytime)
  • To comply with legal obligations, fraud prevention, and enforce our terms

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with trusted third-party service providers to help us operate our business, such as:

  • Payment processors: Stripe, PayPal
  • Shipping providers: Canada Post, UPS, DHL
  • Marketing and email services: Mailchimp, Squarespace Email Campaigns
  • Website hosting and analytics: Squarespace, Google Analytics
  • Legal or regulatory authorities, if required by law or to protect our rights

These third parties are only given the minimum data necessary and are required to protect your information.

4. Your Rights & Choices

Depending on your location (e.g., Canada, EU, UK), you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request we delete your personal data (subject to legal obligations)
  • Restriction: Ask us to suspend processing under certain conditions
  • Objection: Object to our processing for direct marketing purposes
  • Portability: Receive your data in a machine-readable format

To exercise any of these rights, email us at info@zariwear.com.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Save your cart and preferences
  • Analyze traffic and improve performance
  • Deliver relevant marketing

You can manage or block cookies in your browser settings. Disabling cookies may impact site functionality.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and tax obligations.

  • Order and payment data: retained for up to 7 years (as required for tax compliance)
  • Account and preference data: retained until you delete your account or request removal
  • Email subscription data: retained until you unsubscribe

7. How We Protect Your Data

We use secure technologies (including SSL encryption and tokenized payment processing) to protect your data. Access to personal data is restricted to authorized personnel only. We follow all PCI-DSS requirements and implement additional generally accepted industry standards. If you have any questions about the security of personal data collected by ZW, you may email us at info@zariwearco.com

However, no method of transmission over the internet or electronic storage is 100% secure. We do our best but cannot guarantee absolute security.

8. International Visitors

If you're accessing our website from outside Canada, please note your data may be transferred to and processed in Canada or the U.S., where our servers and providers are located. By using our website, you consent to this transfer.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we’ve collected data from a child, we will delete it promptly.

10. Third-Party Links

Our website may contain links to external sites (e.g., Instagram, Pinterest). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Zariwear Co.
📧 Email: info@zariwearco.com