RETURNS & EXCHANGES POLICY
At Zariwear Co., every piece is thoughtfully handcrafted with care, time, and attention to detail. As a small, independent business, each order means a great deal to us and is created especially for you. Because of this, all sales are final.
No Returns or Refunds or Exchanges
Due to the handcrafted and made-to-order nature of our designs — we’re unable to accept returns, exchanges, or refunds once an order has been placed and delivered. This applies to all items, including custom or made-to-measure pieces.
We truly encourage you to review product details, sizing, and customization options carefully using our size guide before placing your order. If you have questions, we’re always happy to help before you purchase.
Need Alterations or Adjustments?
While we don’t offer returns, we understand that small adjustments may sometimes be needed.
- Resizing or alteration requests are handled on a case-by-case basis
- Approval depends on the design, timeline, and nature of the request
- Additional charges may apply
📩 To request assistance, please email us at info@zariwear.com with your order number and details. Our team will review your request and guide you on the next steps.
If Something Isn’t Right
If you receive an item with a manufacturing defect or an error on our part, please reach out within 48 hours of delivery. We’ll carefully review the issue and do our best to offer a suitable solution.
Thank you for supporting a small business and for choosing handcrafted fashion made with heart.